Creating & Managing Requests in Sugu

Create a new request Click on the "Requests" tab and select "Open Requests" from the drop-down menu. Then click on the blue "Create A New Request" button. Fill in the details - which property & unit…

Send an Emergency SMS Message

Emergencies require action. Your community needs to be alerted immediately of emergencies that affect them in the community. You need to be able to quickly and efficiently notify community members. @…

Emergency Requests

We know that emergencies are stressful and require immediate action. That's why we made it quick for your owners and residents to alert you of an emergency without having to log in. On any page of ou…

 by Adrienne Henley

Sending Individual Resident Messages

To send a message to a specific resident, click on the "Properties" tab on the top menu. Click on the resident's property. Click on "View Units". Click on the "Property Name" or "Main Contact". Both…

 by Adrienne Henley

Sending Property Messages

Hover over the Messaging tab on the top menu. Click on the Send Message from the drop down menu. Select the property you want to message. Note: You must create the property first in the property sect…

 by Adrienne Henley